Business Services Futures

Tender description

The Police and Crime Commissioner for Cheshire (the "PCC") and the Chief Constable of Cheshire (CC) are working on a Business Services Futures Programme that will require a supplier to provide a solution, or combination of systems, which can provide the following; • Human Resources • Finance and Procurement • Payroll Services • Purchase to pay • Integrations • Reporting & Management Information • Self Service & Automation • Distribution & Logistics • Estates & Facilities The solution will need to have the ability to interface/integrate with critical systems such as; duty management, force control, operational training. The PCC and CC are looking to establish a Framework Agreement for this solution which may be utilised by the specifically named parties in the future. The PCC and CC are open to expressions of interest from all suppliers including consortiums. The requirements include but are not restricted to the following: • Reporting - PCC & CC requires data contained within systems to be extracted and used within its existing reporting infrastructure so that it can support the provision of real time data and analytics that provides the right information, to the right people, at the right time. The PCC & CC will not utilise bespoke or separate reporting systems operating directly over source systems. This is to ensure that data is incorporated within its existing reporting infrastructure so that its use can be maximised and it can be analysed with other operational and non-operational data, • stringent security measures will be required to ensure the confidentiality, availability and integrity of all aspects of the solution (and service wrap) for data up to and including OFFICIAL-SENSITIVE. The Force is comfortable with cloud-based solutions, where the necessary security controls are in place. • a solution that is integrated/interfaced to meet current and future needs providing better, streamlined systems, aligning with the Cheshire Constabulary strategic objectives for Business Services Futures Programme, • a solution that is fit for purpose for at least 20 years after implementation, that can be adapted to meet future needs as and when business or legislative requirements dictate, • the solution must be scalable to meet increasing demanding which could be brought about by additional parties joining the framework and/or increased transactional volumes, • a solution that interfaces with other systems currently in use within the Constabulary and it must be sufficiently flexible to meet any future interface requirements, • a solution that has a self-service offering that is intuitive and user friendly, • meet the business needs and support integrated end to end processes, • deliver exceptional value for money whilst reducing any risk to the PCC and the CC, • Managed Support - we are interested in all the different support models the supplier can offer.