Kent Innovation Centre - IT Support and Maintenance Contract

Tender description

Thanet District Council wishes to select and appoint a suitable supplier for the provision of an IT Support and Maintenance service for the network at the Kent Innovation Centre, Broadstairs. The scope of this contract is to support and maintain the existing hardware and software elements within the KIC. A secure, stable and reliable IT infrastructure is of the utmost importance to our clients and we aim to achieve as close to 100% internet availability as possible. The Contract is anticipated to commence upon 1 April 2020 for a duration of three years (with a proposed 2 year extension period at the discretion of the Council). Important Information: All procurement documents are attached to the notice on the Kent Business Portal (www.kentbusinessportal.org.uk) and available for suppliers to download and complete according to instructions contained. The procurement process will be undertaken on the basis of formal quotations. All quotations will be accepted subject to the bidder providing suitable responses to grounds for Mandatory and Discretionary Rejection and that minimum standards are met as set out in the Invitation to Quote document. Evaluation will be on the basis of criteria as set out in the Invitation to Quote document. Any clarifications or questions must be submitted via the Message area of the Kent Business Portal by no later than 14.00hrs on 7 February 2020 Completed quotation documents must be submitted electronically via the Kent Business Portal by no later than 14.00hrs on 14 February 2020