Software package and information systems

Tender description

Clarion seeks an employee benefit platform that will: • allow employees to select flexible benefits on joining Clarion and reselect annually during an enrolment window; • provide an excellent customer experience by being clear and easy to navigate; • display a total reward statement for employees; • accept prescribed employee data on a monthly basis and provide accurate output files in accordance with Clarion’s requirements which accurately reflect employee benefit selections; • provide timely, accurate and useful MI data. Outcomes • the service provided allows Clarion to maintain and enhance the positive reputation associated with the additions brand; • increased benefit uptake levels and scheme engagement with the additions scheme across the Clarion staff population; • the functionality available on the existing flexible benefit platforms is maintained or enhanced through future developments. Clarion seeks an employee benefit platform that will: • allow employees to select flexible benefits on joining Clarion and reselect annually during an enrolment window; • provide an excellent customer experience by being clear and easy to navigate; • display a total reward statement for employees; • accept prescribed employee data on a monthly basis and provide accurate output files in accordance with Clarion’s requirements which accurately reflect employee benefit selections; • provide timely, accurate and useful MI data. Outcomes • the service provided allows Clarion to maintain and enhance the positive reputation associated with the additions brand; • increased benefit uptake levels and scheme engagement with the additions scheme across the Clarion staff population; • the functionality available on the existing flexible benefit platforms is maintained or enhanced through future developments. The flexible benefit platform will need to provide the following for employees: • employees can view their current benefit selections and the benefits available for them to select during enrolment windows; • the cost to the employee of the benefits they select is accurate and clear, this should include tax and NI implications; • the submission of their benefit choices is a simple and clear process; • the password reset process is quick and simple. To enable the reward team to answer staff queries access to the administrative side of the site will be required. The ‘back office’ functionality should also be user friendly and clear. Functionality The flexible benefit platform will need to allow for the following requirements: • allow staff to view and select the following benefits: dental insurance, health cash plan, health screening, healthcare assistance, life assurance and critical illness for employee and partner, financial coaching, financial review, will writing service, pension (both DC with various entitlements and DB), cycle to work, gym, restaurant card and travel insurance; • display information on all benefits, including links to documents and websites and information videos which can be hosted by the provider; • allow staff to access the site on mobile devices (tablet and/or mobile phone); • allow customisation of the site, at a minimum to reflect the Additions brand; • allow the award of a ‘flex pot’ of a specified amount; • allow Clarion to operate monthly new starter windows, an annual enrolment window and the potential for a mid year window or anytime benefit enrolment; • allow staff to view selected benefits depending on the event open to them; • allow for benefit roll over to be selected by benefit; • operate single sign on for links to a retail discount site and potentially Gymflex and cycle to work site; • ability to support ongoing promotion of Additions365 offer.