Expired contract

Surge Capacity Contact Centre Services for the Business Support Helpline

Details

Buyer
Department for Business Energy and Industrial Strategy (BEIS)
Supplier(s)
SERCO LIMITED
Value
GBP 1,033,000
Duration
1 month
Topic
Call centre
Published
21 July 2020

Tender description

Overflow capacity for the Business Support Helpline. Additional information: This was a direct award from RM3815 Lot 2 due to reasons of extreme urgency brought about by events unforeseeable by the contracting authority.

Timeline

  1. Completed: Award date20 March 2020
  2. Completed: Contract expiry date1 May 2020
  3. Completed: Award published21 July 2020
    Current notice

About the buyer

Department for Business Energy and Industrial Strategy (BEIS) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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