Surge Capacity Contact Centre Services for the Business Support Helpline
Details
- Buyer
- Department for Business Energy and Industrial Strategy (BEIS)
- Supplier(s)
- SERCO LIMITED
- Value
- GBP 1,033,000
- Duration
- 1 month
- Topic
- Call centre
- Published
- 21 July 2020
- Source
- uk:contracts_finder
Tender description
Overflow capacity for the Business Support Helpline. Additional information: This was a direct award from RM3815 Lot 2 due to reasons of extreme urgency brought about by events unforeseeable by the contracting authority.
Timeline
- Completed: Award date20 March 2020
- Completed: Contract expiry date1 May 2020
- Completed: Award published21 July 2020Current notice
About the buyer
Department for Business Energy and Industrial Strategy (BEIS) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-business-energy-and-industrial-strategy-beis.gov |
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