Market research services

Tender description

The West Midlands Combined Authority is seeking suitable suppliers to qualify to a 4-year maximum term framework agreement for the following elements: Lot 1: quantitative research; Lot 2: qualitative research. Bidders can apply to be included either for Lot 1 and/or Lot 2 and it is intended to qualify a minimum of 4 consultants across both lots of the framework. The West Midlands Combined Authority (WMCA) currently resources most of its market research requirements from Lot 4 of its professional services framework that expires in February 2020. The purpose of this procurement is to retender this provision which will now consist of the following 2 elements: Lot 1: quantitative research; Lot 2: qualitative research. Consultancy support through this framework agreement will be required to help TfWM (Transport for West Midlands), part of the WMCA, to understand how customers perceive the strengths and weaknesses of the transport offer and which aspects of new scheme investment generates increased usage and improved levels of satisfaction. In order to access the documents and submit a bid please do so through BravoSolution, the WMCA's eTendering portal (https://wmca.bravosolution.co.uk). The tender reference is itt_734 and if you are not already registered on BravoSolution it is free and usually only takes a few minutes. Please see the specification and associated documents for further details of the requirement. Bids are being assessed on the basis of 70 % quality and 30 % price. Only those organisations that have answered all of the questions and provided all supporting documents satisfactorily in the qualification envelope will go on to have their tenders evaluated. Please submit all responses by the tender deadline which is 12.00 noon on 14.2.2020 via BravoSolution and the deadline for any clarification questions, also via BravoSolution, is 12.00 noon on 10.2.2020.