IT services: consulting, software development, Internet and support

Tender description

Offers are sought in connection with the establishment of a collaborative arrangement for the provision of a social care case management system solution. Under the resultant framework suppliers will be required to provide software and related services, to include configuration, installation and commissioning of systems, ongoing support and maintenance. The solution will include functionality to support case management for adults, children, criminal justice and finance. A key part of the resultant framework agreement will be to further accelerate the development of open systems, data sharing and the interoperability of IT systems so that services can be delivered efficiently and respond more flexibly to the needs of citizens and businesses. A software solution that can deliver a self-directed support capability for citizens to improve the impact that care and support has by helping them to choose and control what type of social care services they get, when and where they get them and who provides them. In conjunction with this, the solutions will support the digital capability for health and social care professionals involved in the direct delivery of care – to be able to safely and securely access, update and share relevant information about the individual being cared for. It will encourage the use of decision support tools and services to support frontline practice, self-management and shared decision making, whilst establishing and implementing the standards required to deliver interoperability and information sharing across different health and care systems.