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Tender description

The Enhanced International Support Service (EISS) replaces the Overseas Business Network (OBN) on expiry of current arrangements. The OBN currently provides services in 20 countries via 19 delivery partners. The future EISS will have a similar coverage, based on the establishment and operation of export service hubs in North America and other global regions. The North America Export Service Hub will deliver in-market export support services to UK based businesses seeking to internationalise. The EISS builds on the strong track record of the OBN and incorporates changes that address opportunities for improvement and to deliver better value. The Enhanced International Support Service (EISS) replaces the Overseas Business Network (OBN) on expiry of current arrangements. The OBN currently provides services in 20 countries via 19 delivery partners. The future EISS will have a similar coverage, based on the establishment and operation of Export Service Hubs in North America and other global regions. The North America Export Service Hub will deliver in-market export support services to UK based businesses seeking to internationalise. The EISS builds on the strong track record of the OBN and incorporates changes that address opportunities for improvement and to deliver better value. The requirement and subsequent contract shall be for a period of 3 years including an implementation period with the authority having the option to extend by 2 periods of up to 12 months.The implementation period will begin prior to the start date of 1 October 2020.