IT services: consulting, software development, Internet and support

Tender description

The Defence Equipment Sales Authority (DESA) handles the disposal of all materiel that can generate revenue within the UK and overseas. DESA requires a sales management and customer relationship management tool to provide end to end visibility, auditable compliance and MI for all equipment sales. The key user requirements are summarised below: 1) unite capital equipment sales and commodity sales workstreams in one application; 2) track all sales activity, providing accurate and current management information, to facilitate intelligent business decisions; 3) allow tracking of levels of inventory against NSN (NATO Stock Number) and tracking of items that do not have an NSN against dummy codes; 4) streamline sales processes, modernising and simplifying the way delivery teams/units declare equipment for collection and sale; 5) provide a delegated approvals process for sales activity; 6) allow contractors outside of MODNET to interface with the tool; 7) allow potential links into other MOD systems.