WPnnn: Technology Programmes Delivery

Tender description

Why the Work is Being Done To effectively deliver IT and traffic technology projects on time, to quality and within budget Problem to Be Solved "A source of experienced, highly qualified, specialist project / delivery managers available to deliver project outcomes on an as-needs basis. Each request will be for specific projects which could be for any duration up to 2 years. Examples of project types for which such specialist requests has / could be utilised include: • Upgrade of the Highways England desktop estate to Windows 10 / Office 365 whilst at the same time undertaking a hardware refresh • Migration of the Highways England application estate to cloud tenancy • Delivery of business-critical highways asset management systems • Delivery of free flow charging solutions" Who Are the Users Solutions are likely to be exclusively for use by Highways England employees and their primary stakeholders Early Market Engagement Work Already Done Existing Team The supplier will typically be working with Highways England IT colleagues and may be required to direct the activities of other suppliers Current Phase Not applicable Work Location Highways England, The Cube, 199 Wharfside Street, Birmingham, B1 1RN Lateral, 8 City Walk, Leeds, LS11 9AT Temple Quay House, 2 The Square, Temple Quay, Bristol, BS1 6HA Working Arrangments Working practices will be as agreed with individual project sponsors. Remote working will be permitted with contact for formal meetings either face-to-face or via existing collaboration tools, such as MicroSoft Teams Security Clearance BPSS Additional T&Cs Scores will be broken down as follows: • Essential criteria. Each of the 12 criteria to be given a mark out of 3, giving a maximum total for this section of 36 • Nice to have. A mark out of 3 for each criteria • Proposal criteria. Each of the 6 criteria to be given a mark out of 3, giving a maximum total for this section of 18 The weighting ratio would be 12 : 2 : 6 out of 70, which equates to 42% :7% : 21% Skills & Experience Demonstrate experience of delivering projects utilising cloud-based, on-premises, and hybrid environments within large and diverse organisations (including complex application environments). Demonstrate experience of delivering programs and projects in organisations responsible for high-risk, safety / mission / business critical services. Demonstrate experience in managing the delivery and performance of third party suppliers in the delivery of core aspects of technical projects and managing any changes to third party contracts. Demonstrate experience in the delivery and transition of complex cross-Government systems and services Demonstrate experience in managing multi-skilled, geographically dispersed teams, including support and operational staff. Demonstrate experience in being responsible (outcomes focused) for planning and forecasting. Demonstrate experience in managing the systematic interaction and business engagement with large volumes of end users. Demonstrate experience in managing portfolios, programmes and projects utilising traditional waterfall methodologies, including Prince2, MSP, PMO, etc. Demonstrate experience in working with agile project delivery techniques, including evolving user stories; project sprints; product backlogs; managing feature roadmaps; creating acceptance criteria; quality assurance; managing bugs/enhancements; project retrospectives. Demonstrate experience in engaging with large number of stakeholder groups, including internal and external (such as suppliers, vendors and other third parties). Demonstrate experience in delivering programs within ITIL-aligned organisations, with capabilities such as service design, service management, service transition, change control / release management, and operations. Demonstrate experience in implementing, configuring and maintaining programme / project management tools, specifically P6 Nice to Haves Experience in skills and knowledge transfer across all elements of the programme and project lifecycle. Experience in account management; able to provide summaries and clarity over day to day activities for Programme and Project Managers. Experience of matrix-managing a multi-disciplinary programme team within the last 12 months. Experience of reporting directly to in-post Programme Managers, members of the Senior Leadership Team (or equivalent) and C-level as part of a wider departmental management structure. No. of Suppliers to Evaluate 5 Proposal Criteria Scores will be broken down as follows: • Essential criteria. Each of the 12 criteria to be given a mark out of 3, giving a maximum total for this section of 36 • Nice to have. A mark out of 3 for each criteria • Proposal criteria. Each of the 6 criteria to be given a mark out of 3, giving a maximum total for this section of 18 The weighting ratio would be 12 : 2 : 6 out of 70, which equates to 42% :7% : 21% Cultural Fit Criteria Highways England operates against three key imperatives: The safety of our employees, our service partners, and our road users The customer service and experience that road users have The delivery of the governments’ road building and maintenance programme, otherwise referred to as the Road Investment Strategy (RIS1) to 2020 and RIS2 to 2025. We have five key values and behaviours. Passion: We care about what we do. We care about each other. We put energy into the things that are important to us. Safety: Safety is the most important. We can’t routinely eliminate risk, but we can recognise it, assess it, manage it, and make sure no-one comes to harm from it Integrity: We only give commitments we intend to keep, provide honest feedback, and don’t say one thing and do another. We always act in accordance with the other values Ownership: We take responsibility for doing things and making them happen Teamwork: We work with the people around us, not just for our own success but for their success too. We work together to share goals, so that everyone is successful Payment Approach Time and materials Assessment Method Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers No questions have been answered yet Budget range £1,980,000 across all projects