COVID-19 Consular Call Handling
Details
- Supplier(s)
- Teleperformance Limited
- Value
- GBP 3,000,000
- Duration
- 6 months
- Topic
- Telephone operator services
- Published
- 27 May 2020
- Source
- uk:contracts_finder
Tender description
Call-Off from Contact Centre Services RM3815 Framework for the delivery of surge Contact Centre Call Handling services to support FCO Consular and Travel Advice response to COVID-19.
Timeline
- Completed: Award date25 March 2020
- Completed: Award published27 May 2020Current notice
- Completed: Contract expiry date26 September 2020
About the buyer
Foreign, Commonwealth and Development Office is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79511000 · Telephone operator services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@foreign-commonwealth-and-development-office.gov |
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