Expired contract

COVID-19 Consular Call Handling

Details

Value
GBP 3,000,000
Duration
6 months
Topic
Telephone operator services
Published
27 May 2020

Tender description

Call-Off from Contact Centre Services RM3815 Framework for the delivery of surge Contact Centre Call Handling services to support FCO Consular and Travel Advice response to COVID-19.

Timeline

  1. Completed: Award date25 March 2020
  2. Completed: Award published27 May 2020
    Current notice
  3. Completed: Contract expiry date26 September 2020

About the buyer

Foreign, Commonwealth and Development Office is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79511000 · Telephone operator services
  • 79512000 · Call centre

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Decision makers

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