Other community, social and personal services

Tender description

Crown Commercial Service is setting up a dynamic purchasing system for an initial period of 48 months. CCS is inviting bidders to request to participate in the Digital Inclusion and Support DPS. This DPS will provide central government and wider public sector departments the opportunity to find and procure a range of services relating to assisted digital support and digital inclusion support. The three distinct categories of the DPS service filters are support type, delivery method and location. If you are successfully appointed to the DPS following your submission you will be invited by customers (buyers) to submit tenders for relevant services through a call for competition. This DPS remains open for any supplier to request to participate throughout the duration of the DPS. CCS reserves the right to reduce, extend or terminate the DPS period at any time during its lifetime in accordance with the terms set out in the DPS contract. The RM6209 Digital Inclusion and Support DPS contract will facilitate the commissioning of assisted digital and digital inclusion services that: — give freedom and flexibility to service owners such as government bodies and local authorities to define their requirements as outcomes that meet their assisted digital and/or digital inclusion users’ needs; — creates a competitive commercial environment in which all service providers have an equal opportunity to thrive; — places the right value on service providers’ capabilities and remunerates them accordingly; — supports and encourages innovation and continuous improvement in service delivery; — supports and encourages strong collaboration across all sectors: • central and local government, • wider public sector organisations, • private sector organisations (whether large, SME or micro suppliers), • VCSE sector organisations. The Digital Inclusion and Support DPS contract is intended to replace some of the elements available under a previous commercial agreement RM 3765 — digital training and support framework. (https://www.crowncommercial.gov.uk/agreements/RM3765).