Voice recognition software development services

Tender description

NHS SBS are looking to create a framework agreement to support approved organisations with regard to their digital dictation, speech recognition and outsourced transcription requirements. The framework agreement will be divided into lots specific to digital dictation (Fixed and SaaS), speech recognition (Fixed and SaaS), outsourced transcription services and also a lot employing a combination of these services (combined solutions). The framework agreement will provide approved organisations with the flexibility to either invest in a capital purchase of hardware and software solutions or alternatively purchase the services on a subscription model where hosting options can be discussed or through a price per line basis (i.e. Software as a Service SaaS). Lot 1a Digital Dictation Fixed. Capital purchase of hardware/software. Lot 1b Digital Dictation Software as a Service (SaaS). No capital outlay, prices on a pay-as-you-go price per line cost or software subscription cost. Lot 2a Fixed = Capital purchase of hardware/software. Lot 1b Speech Recognition Software as a Service (SaaS). No capital outlay, prices on a pay-as-you-go price per line cost or software subscription cost. Any transcription that is undertaken off site. Bidders shall need to be awarded a place on a minimum of two separate lots i.e. lot 1 Digital Dictation, lot 2 Speech Recognition and Lot 3 Outsourced Transcription, to be eligible to offer a combined solution to approved organisations via lot 4, ideally to provide an ‘End to end’ process. If awarded only two separate lots, the bidder shall not be eligible to provide a solution which involves the lot to which they were not awarded unless a solution is provided in partnership with a bidder awarded that lot on the framework. To be awarded a place on lot 4, lots 1a and 1b shall count as 1 lot and Lots 2a and 2b shall count as one lot.