Scanning services

Tender description

HM Land Registry register the ownership of land and property in England and Wales. In 2014, HM Land Registry introduced the scanning of all incoming applications and correspondence as part of its digital workflow solution. The current contract which delivers scanning services will expire at the end of May 2021. This notice is to inform the market of HM Land Registry's intention to procure a replacement. HM Land Registry will be holding a supplier engagement day on 4.2.2020 to tell you more about our plans for the replacement contract. To register your interest in this event please sign up at https://hmlandregistry.force.com and register for project C0591 HM Land Registry plan to procure a replacement contract for scanning, processing and data capture services. The contract period is likely to be 5 years with an indicative value of between 7 000 000 and 10 000 000 GBP. We expect that the scope of the services will cover the following: — receipt of items of mail addressed to HM Land Registry, which may include opening, re-directing, returning and/or scanning, — mail items may be of varying size for example letters and parcels and currently delivered by Royal Mail and DX, — preparation and scanning of HM Land Registry application forms, plans and documents, of varying size, age and quality, which may be colour or black and white, — the extraction, capture and electronic submission of accurate data from HM Land Registry paper and digitised application forms and documents, on day of receipt, — the electronic submission of high-quality digital images within specified service levels, — temporary storage and secure destruction of hard copy original documents, — returning through post and/or courier cherished documents and associated application documents, — processing, validation and banking of cheques and postal orders, — bulk scanning and digitisation of documents held in HM Land Registry’s archive, — quality assurance processes average current daily volumes are as follows: physical mail intake: images 23 000, envelopes 2 150 bulk and archive scanning: images 16 000, envelopes 1 000 digitised application forms: images 30 000 cheques: 450.