Road transport services

Tender description

North Lincolnshire Council invited tenders for the delivery of a transformational Demand Responsive Transport (DRT) Service and the associated booking and scheduling provision. The Authority has appointed a Provider for a five-year concession contract under the Public Procurement Concession Contracts Regulations 2016 with an option to extend for a further period or periods of up to five (5) years. North Lincolnshire Council invited tenders for the delivery of a transformational Demand Responsive Transport (DRT) Service and the associated booking and scheduling provision. The Authority appointed a Provider for a five-year concession contract under the Public Procurement Concession Contracts Regulations 2016 with an option to extend for a further period or periods of up to five years. The Provider will develop and build upon the existing DRT provision and take it to a “new level”, with marketing and promotions that engage with and genuinely encourage public transport take up from groups who have previously not used or considered using public transport. The Authority is looking for the Provider to create a pre-booking system that enables reservations to be made for up to a calendar month before travel using a variety of forms of communication including telephone, email, web based and mobile applications. The Authority is seeking to commission the very latest technology to enable the very best route scheduling and vehicle utilisation thus maintaining the highest levels of connectivity. Central to this objective is the need for the Authority to develop a more innovative outlook especially within its ability to deliver the connectivity people seek but within a long-term sustainable framework thus enabling people to make the most appropriate transport choice. The Provider shall be required to provide the following services: — booking provision — scheduling — vehicles and drivers — integration to develop a service that fits within the existing public transport provision — marketing.