Expired contract

Subscription for Freshservice ITSM Service Desk: Employee Engagement Suite

Details

Supplier(s)
Freshworks Inc.
Value
GBP 78,840
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
9 April 2020

Tender description

Freshservice is an IT Service Management (ITSM) Toolset which helps regulate, manage and deliver IT services to meet the needs of an organisation. It ensures that the appropriate mix of people, budgets, processes, and outcomes are in place to provide value. The main driver for procuring Freshservice is the need to bring the IT service desk function in house who will be the primary user of this toolset, as part of the ongoing ICT desegregation project within the IOPC. Having this ITSM toolset in place will greatly enhance how ICT services are delivered towards the Business.

Timeline

  1. Completed: Award date16 March 2020
  2. Completed: Award published9 April 2020
    Current notice
  3. Completed: Contract expiry date6 April 2022

About the buyer

Independent Office For Police Conduct is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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