NUIX AND RINGTAIL SUPPORT AND TRAINING
Details
- Supplier(s)
- Softcat PLC
- Value
- GBP 210,600
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 7 April 2020
- Source
- ContractsFinder
Tender description
We require a supplier to work collaboratively within the CMA across IT colleagues and DFIS to provide an integrated and expert support solution for NUIX, Ringtail and Nimbus. The key outcomes include: • Embed the correct processes and workflows for us to maximise usage of our Licenses and have a flexible support package to assist CMA users through this transition period of understanding the new environment. • Support Nuix Case Management Strategy and Tactics. • Provide proactive Nuix Monitoring. • Provide Cloud Infrastructure Support. • Proactively promote Knowledge Transfer to the IT and DFIS teams. • Development of Customized Training Courses (number and focus to be agreed). • Training Delivery and hosting/ updating on Nimbus LMS. • Ongoing proactive Nuix Infrastructure (on-prem + cloud) Performance Optimisation Testing and Support.
Timeline
- Completed: Award date11 September 2019
- Completed: Award published7 April 2020Current notice
- Completed: Contract expiry date23 September 2021
About the buyer
Competition and Markets Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@competition-and-markets-authority.gov |
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