IT services: consulting, software development, Internet and support

Tender description

The authority intends to procure services of an implementation partner to facilitate an operations and technology transformation across finance, HR, payroll and procurement and the replacement of the Single Operating Platform (‘SOP’) and associated systems (as specified in the procurement documents) with a Software as a Service (‘SaaS’) cloud-based Enterprise Resource Planning (‘ERP’) solution which meets the authority's requirements. Please note: the authority intends to procure separately the SaaS ERP licences for the SaaS ERP solution which will form part of the tenderer's response and which the implementation partner shall implement and configure under this procurement. The authority currently uses a version of Oracle eBusiness Suite version R12 as its ERP system (known as ‘SOP’) which supports approximately 8 500 staff based in the UK. This is provided and maintained via a contract with Shared Services Connected Ltd (referred to as the ‘BPO Supplier’) which is due to expire on 31 October 2023. The system is used across the authority directorates and functions by line managers, employees and functional users. The BPO supplier provides the SOP system, support services relating to the SOP system (for example, application support and maintenance) and change services relating to SOP. SOP is an ‘on-premise’ solution and the authority now seeks to replace SOP with a SaaS alternative. The authority intends to procure services of an implementation partner to facilitate an operations and technology transformation across finance, HR, payroll and procurement and the replacement of SOP and associated systems with a SaaS ERP solution which meets the authority's requirements. The authority is inviting expressions of interest, through the completion of a selection questionnaire (‘SQ’), for suppliers wishing to tender to implement a SaaS ERP replacement for SOP. The implementation of the SaaS ERP shall be integrated with the BPO supplier’s operations and processes to provide continued support to the authority. Suppliers will be required, as part of its tender response, to propose a SaaS ERP solution that meets the authority's requirements. Following the completion of the evaluation of final tenders, the authority intends to procure separately the licences required to implement and operate the SaaS ERP identified as meeting the authority's needs in the implementation partner's tender. The authority intends to award the SaaS ERP licences directly with the SaaS ERP vendor. There will be separate contracts for the implementation partner and the licences required to implement and operate the SaaS ERP. These will be between the authority and the implementation partner and the authority and the SaaS ERP vendor respectively. The purpose of the SQ is: • to enable the authority to assess whether any suppliers should be excluded from participation in the procurement (pass/fail); • to assess the economic and financial standing of suppliers (pass/fail); • to assess the technical and professional ability of suppliers (scored). The authority will invite the highest scoring four (4) suppliers who are capable of performing the contract to participate in the next stage of the procurement and will invite them to submit an initial tender, participate in negotiations and submit a final tender. Issue contract notice in contracts finder: Monday 30 March 2020 Contract notice available in the Official Journal of the European Union and Contracts Finder: Wednesday 1 April 2020 Selection questionnaire (SQ) and all relevant information available in eSourcing Portal: Wednesday 8 April 2020 Supplier briefing day: week commencing 13 April 2020 Deadline for clarification questions from suppliers: 17.00 Thursday 23 April 2020 Deadline for answers to clarification questions issued to suppliers: Friday 24 April 2020 SQ supplier response deadline: 23.59 Wednesday 13 May 2020 Notification of SQ outcome to successful and unsuccessful suppliers: Monday 15 June 2020 Issue invitation to submit an initial tender (ITSIT) to successful suppliers: Tuesday 16 June 2020 These are the authority’s anticipated timescales, but the authority reserves the right to amend these as necessary, in accordance with the procurement rules.