IT services: consulting, software development, Internet and support

Tender description

Electricity Supply Board (ESB) wishes to invite expression of interests from service providers to provide a Cloud Human Capital Management system (HCM). The contracting entity will be responsible and accountable for the Cloud software services, implementation services and ongoing support. The contracting entity must provide a solution that has integration capabilities to an on premise SAP S/4 HANA system which caters for finance payroll (Ireland and UK), time management, compensation and Core HR (organisation management and personnel administration) functions. It is essential that the service providers have a proven track record delivering, implementing and supporting a major IT system. Please note, if the principal contractor is not the supplier of the product, ESB retains the right to have annual licence and maintenance contract directly with the product owner. The contracting entity intends to procure a Cloud Human Capital Management (HCM) Solution. ESB is in the process of migrating its’ current IT landscape which supports standard cross business unit processes such as finance, materials management and work management functions from its existing SAP ECC 6.0 system to SAP S/4 HANA 1809. However, some key Human Capital Management (HCM) business functions in future will be catered through a newly acquired Cloud HCM solution. The proposed timeline for the completed implementation of this solution (eventual Project Go-Live) will be Q4, 2020 and the delivery of this Cloud HCM solution will need to work closely with a parallel SAP S/4 HANA project. To this end, the contracting entity intends to procure a Human Capital Management (HCM) Cloud Solution. It is proposed that the contract will include services under the following headings: — Cloud software service: the provision of a reliable Cloud solution which caters for the suite of HCM modules outlined below. This service will include both the Cloud software functionality itself as well as associated licensing requirements, — implementation services: the provision of services which will work closely with ESB’s internal HR business and IT teams to design and implement this Cloud software service. This HCM solution must also integrate with ESB’s existing IT systems and infrastructure, — ongoing support services: the provision of ongoing support for the Cloud software service as well as delivery of future innovations and improvements relating to the implemented suite of HCM modules.