Other community, social and personal services

Tender description

In 2016 Torbay Council, in partnership with Torbay and South Devon NHS Foundation Trust, procured a supplier for the provision of an integrated care and support, person centred, service for people living in Dunboyne Court and Whitley Court Extra Care Housing, Torbay. This contract commenced on 1 July 2016 and is due to expire on 30 June 2020. Extra Care Housing (ECH) combines care and support to maximise the independence of older people and other vulnerable people, by supporting them to live independently for as long as possible in their own home within the community. The service provides person-centred care and support, to those living in affordable accommodation, that is owned by Sanctuary Housing Group. This enables people to enjoy living independently, with purpose, to build relationships and to be able to live life to the full. The accommodation is a mix of rental and shared ownership units. The supplier provides 24 hour/7 day per week staffing on-site to residents at Dunboyne Court and Whitley Court, which provides for the general, ad-hoc support needs of the residents. There are 45 flats at Dunboyne Court and 62 flats at Whitley Court. The onsite care is funded jointly by the Council and Torbay and South Devon NHS Foundation Trust, with a contribution from residents in shared ownership flats to provide 107 hours per week of support across the 2 sites. In addition the supplier also delivers separate packages of care to individual residents under a spot purchase arrangement with Torbay and South Devon NHS Foundation Trust, where the resident has chosen to have their care provided by the supplier.