Closed tender

Office-support services

Details

Value
EUR 80,000,000
Topic
Forms
Published
10 March 2020
Submission
15 April 2020

Tender description

The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data processing and related administrative services. The Contracting Authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data processing and related administrative services. The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data processing and related administrative services. The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data processing and related administrative services;

Timeline

  1. Completed: Tender published10 March 2020
    Current notice
  2. Completed: Submission date15 April 2020

About the buyer

The Office of Government Procurement is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 22820000 · Forms
  • 48311100 · Document management system
  • 48329000 · Imaging and archiving system
  • 48814000 · Medical information systems
  • 48814200 · Patient-administration system
  • 63524000 · Transport document preparation services
  • 64100000 · Post and courier services
  • 64110000 · Postal services
  • 64112000 · Postal services related to letters
  • 64113000 · Postal services related to parcels
  • 64120000 · Courier services
  • 64121100 · Mail delivery services
  • 64121200 · Parcel delivery services
  • 64200000 · Telecommunications services
  • 64210000 · Telephone and data transmission services
  • 64214200 · Telephone switchboard services
  • 72253000 · Helpdesk and support services
  • 72253100 · Helpdesk services
  • 72300000 · Data services
  • 72310000 · Data-processing services
  • 72312000 · Data entry services
  • 72312200 · Optical character recognition services
  • 72313000 · Data capture services
  • 72316000 · Data analysis services
  • 72322000 · Data management services
  • 72512000 · Document management services
  • 79131000 · Documentation services
  • 79200000 · Accounting, auditing and fiscal services
  • 79210000 · Accounting and auditing services
  • 79211000 · Accounting services
  • 79211100 · Bookkeeping services
  • 79211120 · Sales and purchases recording services
  • 79310000 · Market research services
  • 79311000 · Survey services
  • 79311100 · Survey design services
  • 79311200 · Survey conduction services
  • 79311210 · Telephone survey services
  • 79314000 · Feasibility study
  • 79342300 · Customer services
  • 79342310 · Customer survey services
  • 79400000 · Business and management consultancy and related services
  • 79410000 · Business and management consultancy services
  • 79411100 · Business development consultancy services
  • 79413000 · Marketing management consultancy services
  • 79420000 · Management-related services
  • 79500000 · Office-support services
  • 79511000 · Telephone operator services
  • 79512000 · Call centre
  • 79571000 · Mailing services
  • 79995100 · Archiving services
  • 79996100 · Records management
  • 79999000 · Scanning and invoicing services
  • 79999100 · Scanning services
  • 79999200 · Invoicing services
  • 85100000 · Health services
  • 85112000 · Hospital support services
  • 92512100 · Archive destruction services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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