Agile Delivery Services

Tender description

Why the Work is Being Done To ensure key technology projects are delivered to meet TfL’s business goals and Mayoral commitments. To supplement TfL's Agile delivery capability by establishing Agile best practice in those projects and implementing the recording of metrics and reporting to support product and programme delivery decisions. In parallel, increase TfL’s internal capabilities in Agile methodologies and Agile coaching skills so TfL are self sufficient by the end of the contract period. TfL has a range of delivery methodologies for example Waterfall engineering projects and TfL's Agile methodologies need to be compatible with other approaches. Problem to Be Solved TfL is constantly evolving with large scale software products delivered. TfL lacks the breadth of capability to meet all of its objectives: - Inability to scale capacity and skills - Challenges in cross skilling individuals and teams with limited technology skills - Inability to deliver to sufficient quality to meet demand - Limited agility to adapt to changing data models, business services & technology - Inability to embed industry best practice and unlock the value it creates - Challenges in delivering strategy and roadmaps particularly for our large scale projects. Who Are the Users As an organisation TfL need: - Flexibility/Responsiveness - Best of breed - Scalability - Breadth - Best Practice - Strategy As a matrix managed project delivery team TfL need to: - Quickly flex our delivery capability to meet scale of change, by getting the right skills for optimum delivery of large scale multi-team Agile projects - Bridge existing gaps in capability with resources experienced in handling large scale projects/diverse product portfolios. - Reduce price of outcomes - Avoid supplier lock-in, retain agility by elevating Agile maturity levels - Develop/implement strategies to improve Agile delivery for green and brown field projects. Early Market Engagement Work Already Done Previous Agile Delivery Services engagements have delivered training on Scrum, Agile, and Certified Kanban methodologies. TfL have teams that are at various levels of Agile maturity. Existing Team Technology & Data is a Matrix Managed department (approx. 250 people). You will be working alongside the existing Technical Delivery and Agile delivery teams. Although day-to-day work will be working with cross disciplinary teams (matrix teams) consisting of a range of roles, including, Product Ownership, Business Analyst, Software development, Quality Assurance and Solution Architecture, as well as stakeholders from our finance, HR and legal services teams. Current Phase Not applicable Work Location 14 Pier Walk North Greenwich London SE10 0ES Working Arrangments As an Agile engagement TfL would expect the supplier to provide a significant proportion of their time onsite working along side our co-located teams. TfL are flexible regarding the make up of the supplier team. The team may change as the engagement evolves over the contract period. A Statement of Works will be completed to outline the outcomes and deliverables expected for each engagement. Security Clearance A building pass will be issued. Additional T&Cs Skills & Experience Demonstrable experience in facilitation/coaching staff in a broad range of Agile workshops within teams and programmes of work and applying these in large agile delivery environments (0.7%) Demonstrable experience in Advanced Team level Scrum practitioner coaching to evolve team ways of working incorporating Scrum principles, values and practices to improve TfL's delivery (0.7%) Demonstrable experience of delivering Scaled Multi-team and programme coaching which successfully incorporates suitable scaling patterns using frameworks such as LeSS and demonstrate how risks are mitigated (0.7%) Demonstrable experience in moving from waterfall to Agile ways of working, incorporating Business Analysis, in a regulatory environment, with the need to maintain traceability (0.7%) Applied Agile engineering and DevOps techniques within project contexts including discovery of current practices and creating a staged plan to evolve towards better ways of working Demonstrable experience indesigning and implementing metrics at organisational, programme and team levels, including baselining and measurement of progress (0.7%) Demonstrable experience in helping organisations where the number of products exceed the number of teams. Implement approaches to simplify knowledge transfer, minimise task switching and track portfolio delivery (0.7%) Demonstrable experience coaching and implementing large multi-team Agile programmes of with embedded third parties (0.7%) Demonstrable experience with Azure Devops. Analysis of our implementation. Suggest, agree/implement enhancements to improve our Agile working practices (CI, CD and Product Backlog Management and appropriate artefacts) (0.7%) Demonstrable experience of Microsoft Technology including GIT (pull requests) and work items associated build definitions, creation/maintenance; Microsoft(Azure Devops) release definitions, Azure deployment; implementing/running a gated continuous delivery pipeline (0.7%) Demonstrable experience in implementing Agile testing approaches and technology within team and programme settings, including the use of automation for regression testing (0.7%) Demonstrable experience applying Agile and DevOps engineering techniques within project contexts including discovery of current practices and creating a staged plan to evolve towards better ways of working (0.7%) Demonstrable experience implementing probabilistic forecasting using metrics extracted from data warehouses at team, management/ portfolio levels using Azure Devops, Jira and additional tools (0.7%) Demonstrable experience in improving delivery models and providing metrics to emperically evidence these. Provide examples of metrics supporting past successful engagements (0.7%) Nice to Haves Demonstrable experience for customised Agile training and workshops for staff outside and on the periphery of Agile development teams (0.42%) Demonstrable experience in Advanced team level Kanban coaching to evolve team ways of working incorporating Lean and Kanban principles and practices (0.42%) Demonstrable experience in providing framework/strategy for Scrum Master coaching, building a community of Scrum Masters, how it evolved to enable self coaching. Coaches must hold a professional coaching accreditation (0.42%) Demonstrable experience in coaching and supporting Senior Leadership Team and C-level to incorporate Agile and Lean concepts into organisational design, processes, policies and business value (0.42%) Demonstrable experience coaching and articulating the benefits of Continuous Integration, Deployment and Delivery. Discovery of current practices to create and implement a staged plan to move towards Continuous Delivery (0.42%) Demonstrable experience that is applicable to our business, a public sector, urban, public sector transport provider (0.42%) Demonstrable experience of Jira to create, manage and keep up-to-date a Product Backlog including the use of boards, Sprints, time tracking and reporting (0.42%) Demonstrable experience in strong collaboration and outward facing communication with the ability to work across multiple teams using mixed methodologies in different parts of a project (0.42%) Demonstrable experience of utilising cloud based storage such as AWS, their setup and maintenance to enable supplier for TfL to maximise their use and minimise costs and risk (0.42%) Demonstrable experience to deliver changes to our delivery model and align to other methodologies. Our software projects are delivered alongside engineering projects (0.42%) Demonstrable experience in delivering projects with high data/transaction volumes including the migration of data from legacy systems (0.42%) Demonstrable experience of good Disaster Recovery practices including the ability for discovery of current practices and technical coaching of it's implementation (0.42%) No. of Suppliers to Evaluate 3 Proposal Criteria Identify the approach and methodology to the Discovery project planning and delivery, identifying the main stages and activities proposed at each stage (2%) Detailed resource plan – demonstrating how in-house, supplier and external resource will be used and at what stage and how the team will adapt accordingly to changing priorities (2%) How your approach or solution will develop our TFL team to meet our coaching and technical requirements to ensure we are self- sustainable? (5%) How your approach will enable your team to effectively integrate with our existing teams to deliver large scale agile products? (5%) Identify risks and dependencies and offer approaches to managing them while developing services (2%)( What metrics will you supply that demonstrate delivery success and value to TfL? (2%) All proposed team members must provide evidence that they meet all cultural fit criteria and have the requisite skills and experience (2%) Cultural Fit Criteria Be accountable. Take personal responsibility for your actions and don't make excuses about why something insn't possible. Tell others what they can expect from you (1%) Be active. Make things happen, make things better and find solutions (1%) Be collaborative. Share your knowledge with us so we can make better decissions. Don't waste time by excluding others (1%) Be direct. Get each task done as quickly as possible, by communicating clearly and not wasting time (1%) Be fair and consistant. Be open and honest about your decisions, and consider other people's view points and needs (1%) Payment Approach Capped time and materials Assessment Method Written proposal Case study Work history Presentation Evaluation Weighting Technical competence 55% Cultural fit 5% Price 40% Questions from Suppliers Budget range budget approval is subject to tfl governance. a pipeline of activity is foreseen over the next 24 months, with an indicative budget against the requirements for this capability being between £700k - £1m but that scope could expand or contract. each sow will give a cost to enable tracking. tfl does not commit to any minimum or maximum spend at this point.