TMHS079 Independent Advisor - Customer Scrutiny Panel Reviews
Details
- Buyer
- MHS Homes
- Value
- GBP 140,000
- Topic
- System quality assurance assessment and review services
- Published
- 6 February 2019
- Submission
- 6 March 2019
- Source
- ContractsFinder
Tender description
We wish to put in place an Advisor to support the Customer Scrutiny Panel in its review of mhs homes services to fulfil its aims. The Advisor will support and assist the CSP to: - examine how customer expectations are identified and met - review if internal systems and processes are effective - consider whether performance is being well managed and value for money is being achieved - consider service improvement plans are realistic and appropriate - identify areas of good practice - undertake mystery shopping, one-to-one interviews, focus groups, reality checks and resident consultation https://mhshomes.esourcingportal.com/participant_public_ojeu.cfm?recordID=4
Timeline
- Completed: Tender published6 February 2019Current notice
- Completed: Submission date6 March 2019
About the buyer
MHS Homes is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72225000 · System quality assurance assessment and review services
- 79212000 · Auditing services
- 79313000 · Performance review services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@mhs-homes.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@mhs-homes.gov |
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