Medical practice services

Tender description

NHS Arden and GEM CSU, on behalf of NHS England North Midlands, Cannock Chase CCG and South East Staffordshire and Seisdon Peninsula CCG (the Commissioners) under delegated commissioning arrangements, have awarded contracts for Primary Medical Services at Lot 1 – The Horsefair Practice, Lot 2 – Sandy Lane Surgery and Lot 3 – Burntwood Health and Wellbeing Centre. For Lots 1 and 2 the contracts are for an initial period of 10 years, with the commissioner having the option to extend for a further 5 years (maximum duration 15 years). For Lot 3 the contract is for a period of 5 years with no option to extend. The contract is expected to start on 1.4.2019. The provider will be expected to: — provide primary care services which will be accessible, convenient and responsive, — deliver all services throughout core hours Monday — Friday 8:00 a.m. — 6:30 p.m., — design services around the needs of patients and carers, ensuring they are offered more choice and a greater say in their treatment, — have processes in place to evaluate and continually improve on patient satisfaction, — have processes in place to engage effectively with the local communities, — participate in National Quality and Outcomes Framework (QOF), — be eligible for and expected to provide all enhanced services, remunerated in line with the relevant directions as specified by the commissioner on an annual basis, — promotion of healthy living with the aim of tackling the underlying causes of ill health. The provider will be expected to: — provide primary care services which will be accessible, convenient and responsive, — deliver all services throughout core hours Monday — Friday 8:00 a.m. — 6:30 p.m., — design services around the needs of patients and carers, ensuring they are offered more choice and a greater say in their treatment, — have processes in place to evaluate and continually improve on patient satisfaction, — have processes in place to engage effectively with the local communities, — participate in National Quality and Outcomes Framework (QOF), — be eligible for and expected to provide all enhanced services, remunerated in line with the relevant directions as specified by the commissioner on an annual basis, — promotion of healthy living with the aim of tackling the underlying causes of ill health. The provider will be expected to: — provide primary care services which will be accessible, convenient and responsive, — deliver all services throughout core hours Monday — Friday 8:00 a.m. — 6:30 p.m., — design services around the needs of patients and carers, ensuring they are offered more choice and a greater say in their treatment, — have processes in place to evaluate and continually improve on patient satisfaction, — have processes in place to engage effectively with the local communities, — participate in national Quality and Outcomes Framework (QOF), — be eligible for and expected to provide all enhanced services, remunerated in line with the relevant directions as specified by the commissioner on an annual basis, — promotion of healthy living with the aim of tackling the underlying causes of ill health.