CRFCA ITT Managed Services Provider and Wide Area Network

Tender description

CRFCA is seeking to appoint a Managed Services Provider (MSP) to manage and support the Communication & Information Systems for CRFCA Head Office staff; for the 13 Reserve Forces' and Cadets' Associations (RFCAs); the approximately 55 County Army Cadet Force organisations (ACF); and their users. Please see attcahed CRFCA ITT v1.2pdf, for the main ITT document. The service will also support CRFCA's obligation to deliver their Service Level Agreement (SLA) commitment to the UK Ministry of Defence (MOD). The IT systems to be supported include a data centre in Aldershot, with back up facilities in a CRFCA owned data centre in London; core systems including "Project Haldane 2" (PH2); local area networks; firewalls and local IT systems in the RFCAs and around 1000 mobile devices, consisting of laptops, mobile phones, printers, etc. The MSP will also be responsible for support of the Wide Area Network (WAN) that is provided under Lot 2.