Closed tender

Promotional services

Details

Buyer
Ervia
Topic
Business services: law, marketing, consulting, recruitment, printing and security
Published
29 January 2019
Submission
18 February 2019

Tender description

The Contracting Entity is undertaking a competitive tender process to appoint a sales service provider to implement and deliver a complete and integrated sales service to its subsidiaries Gas Networks Ireland and GNI trading as Aurora Telecom A key objective of this requirement is to support the provision of efficient sales services in order to help grow the Ervia business in the areas of Gas Networks Ireland New Connections, Aurora Telecom fibre, Compressed Natural Gas (CNG) for Transport and Renewable Gas and any other emerging areas of the energy business requiring sales services and support during the lifetime of this Contract. Please refer to the PQQ document. The Contracting Entity is undertaking a competitive tender process to appoint a sales service provider to implement and deliver a complete and integrated sales service to its subsidiaries Gas Networks Ireland and GNI trading as Aurora Telecom A key objective of this requirement is to support the provision of efficient sales services in order to help grow the Ervia business in the areas of Gas Networks Ireland New Connections, Aurora Telecom fibre, Compressed Natural Gas (CNG) for transport and renewable gas and any other emerging areas of the energy business requiring sales services and support during the lifetime of this contract. Targeting customers in the following sectors: — new housing developments, — mature domestic homes, — Small and Medium Enterprise (SME), — Transport (CNG), — public sector buildings, — renewable gas opportunities. The Contracting Entity wishes to appoint a sales service provider whose responsibilities will include the provision of services associated with, but not limited to, the following: 1) Sales and channel strategy; 2) Sales execution and delivery; 3) Sales metrics and reporting; 4) Sales ways of working and procedures. See attached appendix 3 of this document for further detail on scope. The provision of the above services may include sales services provider resource requirements including, but not limited to: — Sales Engineers — Regional Sales Managers — Account Manager — Marketing Campaign Coordinator — Researchers/Analysts — Sales Representatives — Sales Brokers — Telesales Agents — Door-to-Door Canvassers (domestic or commercial) — Back-Office/Lead Generation Support — CRM system admin support — Call Centre Agents — others as may come up from time to time. See appendix 3 of the PQQ document for further details on scope.

Timeline

  1. Completed: Tender published29 January 2019
    Current notice
  2. Completed: Submission date18 February 2019

About the buyer

Ervia is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
  • 79211120 · Sales and purchases recording services
  • 79340000 · Advertising and marketing services
  • 79342000 · Marketing services
  • 79342100 · Direct marketing services
  • 79342200 · Promotional services
  • 79342300 · Customer services
  • 79342310 · Customer survey services
  • 79342311 · Customer satisfaction survey
  • 79342320 · Customer-care services
  • 79512000 · Call centre

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Decision makers

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