IT services: consulting, software development, Internet and support

Tender description

The overall aim is to procure, install and migrate to a CMS solution that provides a robust and flexible case management system that will support the effective and efficient management of service user information. PBNI is therefore seeking to appoint a Contractor to deliver, implement, support and maintain a new case management system, interface with other systems and provide customisation as required. This contract will start on the contract commencement date and will run for an initial period of seven (7) years, this is to include a one (1) year implementation period followed by six (6) years following service commencement (go live). There are also three (3) optional extension periods of one (1) years each. The overall aim is to procure, install and migrate to a CMS solution that provides a robust and flexible case management system that will support the effective and efficient management of service user information. PBNI is therefore seeking to appoint a Contractor to deliver, implement, support and maintain a new case management system, interface with other systems and provide customisation as required. This contract will start on the contract commencement date and will run for an initial period of seven (7) years, this is to include a one (1) year implementation period followed by six (6) years following service commencement (go live). There are also three (3) optional extension periods of one (1) years each.