Stale Pre-tender

Expression of Interest Request: Specialist Customer Complaint Handlers

Details

Buyer: Consumer Council for Water
Value: GBP 200,000
Topic: Water distribution and related services
Published: 29 January 2019
Submission: 1 January 2001
Source: ContractsFinder

Tender description

We are seeking Expressions of Interest for the following opportunity: The appointment of Specialist Customer Complaint Handling Service Provider To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its operational business plan (OBP) performance and satisfaction targets.

Timeline

Completed: Pre-tender published29 January 2019
Current notice

About the buyer

Consumer Council for Water is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

65100000 · Water distribution and related services
72253100 · Helpdesk services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Commercial Director	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Procurement Manager	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Category Lead	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Senior Buyer	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Contracts Manager	+44 •••• ••••••	••••••••@consumer-council-for-water.gov