Telecommunications services

Tender description

Technology is critical to the success of the Birmingham 2022 Commonwealth Games (the 'Games'). It enables the functionality vital to delivering the Games, together with the ICT services that underpin the operation of other key business functions of the Organising Committee. A key factor for the successful operation of games technology is the provision of best-in-class telecommunications infrastructure and associated services, since these represent the foundation upon which all technology services for the Games are delivered. Telecommunication services are required to enable both in-venue and Games wide connectivity, critical communications and internet access services for functions such as broadcast TV, sport specific timing and scoring systems, results distribution, website/cloud applications for Games operations and event services. Further information about the Authority's requirements can be found in its descriptive document available at www.delta-esourcing.com Fixed and mobile connectivity services, the critical telecommunication services providing diverse WAN connectivity between the venues of the 2022 Commonwealth Games, and encompassing managed internet services, hosted telephony services, separate diverse WAN connectivity for broadcast video and audio, and residential broadband services for the Commonwealth Games Village. Lot 1 also covers mobile voice and data services, including SIM's, smartphones and bulk SMS services, which the Birmingham 2022 Organising Committee will require to support its day-to-day business operations. Other related professional services include asset management, customisable on-demand low level usage and billing reporting, and acting as lead operator by establishing a working group with all other mobile operators. The authority and West Midlands 5G Ltd ('WM5G') are collaborating to include a provision relating to 5G technology for the Games. WM5G will, subject to agreement as to terms between WM5G and the appointed Lot 1 supplier, offer value-in-kind support for the appointed Lot 1 supplier to help it develop an exciting new 5G service(s) or event(s) for the Games. This support includes: — business development to identify, frame and prioritise 5G services and develop use cases for the Games through a nominated WM5G expert, — access to the 5G application accelerator – a unique facility that WM5G is launching to engage start-ups and scale-ups to develop and test exciting new 5G services and experiences, — engagement with the WM5G partner network to identify and engage other delivery partners, triallists and other regional stakeholders, — marketing support – including events – to publicise innovative 5G services and drive engagement. In addition, WM5G is assessing the potential to provide match funding to accelerate the development of 5G services for the Games. This is subject to further due diligence by WM5G's funders and agreement with the appointed Lot 1 supplier. Venue Network Integration Services, as overall prime integrator responsible for network integration of the services provided under Lots 1, 2 and 3, encompassing design authority, deployment, service assurance, end-to-end testing, asset management, operational service management and network management, as well as post-Games decommissioning of all the telecommunications network infrastructure and services deployed to the Games venues. Lot 2 also covers the supply, installation, break-fix support and decommissioning of structured and fibre optic cabling infrastructure across all venues on the B2022 network. This includes the supply and installation of structured cabling (ethernet), optic fibre cabling, cable management, cabinets and UPS for network equipment, and related professional services including low level designs for venues, installation wireless access points and IP telephones, and operational break-fix support. Venue Network Equipment covers the supply of all physical hardware and devices required for communication and interaction between devices on the B2022 network, including supply of Enterprise LAN switching equipment, edge routers, WLAN access points, firewall systems, intrusion detection systems, IPT handsets and professional services such as design assurance, advanced replacements and vendor technical support.