Equality and Human Rights Commission website redevelopment: alpha, beta and live

Tender description

Why the Work is Being Done The website needs to be redeveloped for several reasons, mainly: 1) to focus on user needs: our vision for the website is to provide a first-class user experience, meet user needs and showcase our credentials as a world-leading equality and human rights institution. 2) to upgrade the platform: the current site is built in Drupal 7, which will no longer be supported in the near future. 3) to follow government recommendations: the 2018 tailored review of the Equality and Human Rights Commission recommended a website refresh. Problem to Be Solved Discovery phase research identified issues around the following themes: • structure of website and navigation • search and findability • intended audience and priorities • content maintenance, versioning and governance • understanding our story and the breadth of our work Technical discovery recommended Drupal 8 as the best platform for the new website (upgrading to Drupal 9, when available). Who Are the Users Audience and technical discoveries have been completed. Deliverables from the discovery phase can be found at: http://bit.ly/ehrcdiscovery Early Market Engagement Work Already Done Audience and technical discoveries have been completed. Deliverables from the discovery phase can be found at: http://bit.ly/ehrcdiscovery Existing Team The successful supplier will need to work closely with our communications and content team, mainly the: • Website and Digital Content Manager • Head of External Affairs • Web Project Manager and Content Executive • Content Designer • Content Associate Current Phase Discovery Work Location The successful supplier may work from their own premises but we expect to hold several face to face meetings (including kick-off and wash-up meetings) at our offices in either Manchester or London. The successful supplier will also need to send a representative to meet with our Board and senior leadership team. Working Arrangments We require weekly status updates, detailing activities, achievements of milestones and any issues that may impact the project. Expenses to be covered within budget for the project. Security Clearance Additional T&Cs Skills & Experience E1) recent experience of building sites in Drupal 8, including front end (theming) and back end development (coding) E2) a certified Drupal 8 Grand Master on their team, who is available to work on this project (please provide their name) E3) recent experience of developing Drupal websites from alpha to beta, through to live launch E4) experience of migrating sites from Drupal 7 to Drupal 8 E5) experience of building Drupal sites to conform to 2.1 level AA standard, and validating that standard E6) recent experience of effective engagement with current and potential users, including users with accessibility requirements, and of facilitating user research sessions E7) experience of applying the principles of user-centred design to the development of digital solutions E8) project management: experience of developing, and delivering to, a comprehensive project plan and implementation timetable E9) experience of content migration E10) knowledge of search engine optimisation (SEO) and how this could be incorporated to help with visibility of the website on search engines E11) experience of working within the constraints of public sector organisations including budgets, timescales and change Nice to Haves N1) experience of working on equality or human rights projects N2) recent experience of working with government or arm’s length bodies N3) recent experience of working with public sector teams, particularly those with limited or no experience of agile; alpha, beta and live stages; or iterative development N4) recent experience of delivering digital services to the GDS service standard and design principles No. of Suppliers to Evaluate 4 Proposal Criteria how you will ensure that our technical and delivery requirements, set out in sections 5 and 6 of the project brief, are met a summary project plan and timetable: your proposed approach to alpha and beta phases and how you will ensure the live site is launched on time the team you plan to use to complete the project (including team structure, roles and responsibilities) and how you plan to work with us Cultural Fit Criteria a commitment to equality and diversity a commitment to accessibility published gender pay gap information (if applicable, if you have 250 or more employees) compliance with data protection law and responsible data protection practices Payment Approach Fixed price Assessment Method Written proposal Evaluation Weighting Technical competence 65% Cultural fit 5% Price 30% Questions from Suppliers Budget range up to £150,000 including vat