Highways IT System

Tender description

The Shared Environmental Service for The Royal Borough of Kingston upon Thames and The London Borough of Sutton, is inviting organisations with relevant expertise to provide a Highways IT solution. The list below provides and overview of what the service wants to achieve through an new IT solution; 1. Asset Module - will hold all the data of all the assets in both Boroughs. 2. Data Management - data accessed by all, interface to key solutions and to external contractors. 3. Routine Maintenance and Inspections - managing all the reactive repairs and statutory inspections. 4. Mobile working - real time information on site and the ability to action inspections and report repairs on site. 5. Customer integration with existing and a new CRM system. 6. Street works module - managing all the utilities and other companies via ETON or (Street Manager). 7. Street Lighting module - managing reactive repairs, works orders and energy reporting. 8. License and Permits - managing the customer interactions and capturing all the permits authorised. 9. Interactive Mapping solution that can link to traffic information and all ongoing works and permits granted. 10. Payments solution - both online and a mobile solution is required to take payments when onsite. 11. The ability to raise works orders and issue fixed penalty charges on the street in real time.