INVITATION TO Tender (ITT) for CIOS Growth Hub Telephony

Tender description

The Cornwall and Isles of Scilly Growth Hub (CIOSGH) is part of Government's National Growth Hub network and provides a 'one stop shop' service for pre-start, start up and established SMEs to seek bespoke support to foster growth and enhance productivity across Cornwall and the Isles of Scilly (CIOS). It does this by providing a comprehensive support service. In support of this service, CDC on behalf of the CIOS Growth Hub wishes to appoint a dedicated telephone system provider over the course of the Phase 2 Project from 1/2/2019 to 30/9/2021: • To provide a telephony solution that uses our current system - Splicecom Maximiser. • To maintain our current Splicecom Maximiser system with the minimum specific functionality as listed below. • To provide calls and telephone lines as part of the package. • To provide a telephone system capable of supporting up to 10 simultaneous calls at any one time. • To update hardware as required to keep system current- Please include envisaged costs • To be able to route at least 6 lines to laptops for the team to be able to work from home and have full functions available externally to the office