Awarded contract

Water distribution and related services

Details

Buyer: Consumer Council for Water
Supplier(s): Huntswood
Value: GBP 400,000
Topic: Water distribution and related services
Published: 19 July 2019
Source: TedNotices

Tender description

To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its Operational Business Plan (OBP) performance and satisfaction targets. To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its operational business plan (OBP) performance and satisfaction targets.

Timeline

Completed: Award date8 July 2019
Completed: Award published19 July 2019
Current notice

About the buyer

Consumer Council for Water is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

65100000 · Water distribution and related services
79500000 · Office-support services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Commercial Director	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Procurement Manager	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Category Lead	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Senior Buyer	+44 •••• ••••••	••••••••@consumer-council-for-water.gov
Contracts Manager	+44 •••• ••••••	••••••••@consumer-council-for-water.gov