Technology Directorate - Business Analysis digital transformation partner, Department for Education.

Tender description

Why the Work is Being Done We are looking for Business Analysis Capability to work alongside our in-house digital teams and other capability suppliers, within Technology Directorate, as part of the department's digital transformation of services, in line with government service standards. Problem to Be Solved Technology Directorate requires business analysis capability able to deliver outcomes based on user needs and government service standards and capable of supporting a range of projects from inception through to live. This approach will provide supportive continuity through the lifecycle of projects. We anticipate up to 5 projects at any time. Who Are the Users Teachers Parents Students Schools Providers Our own staff. For example: As a Provider I Need to view my allocation statements so that I can see work out my budgets for the year As an authorised provider I Want to view the guidance on reconciliation statements so that I can fully understand how my claim is worked out As a Service Now user I need a single point of entry to log my IT related issues so that they can be resolved by the appropriate team. Early Market Engagement N/A Work Already Done Technology Directorate is supporting digital transformation across the DfE. A number of these digital projects such as MYESF and ITSM toolset management projects are well advanced across the GDS spectrum (Discovery, Alpha, Private Beta, Public Beta, Live and Continuous Improvement). Existing Team You will work with internal DfE staff from a range of disciplines, including architecture, security, policy, service and product management, finance, and delivery management. You may collaborate or work with other suppliers who are providing capabilities as part of a team. Current Phase Not applicable Work Location For any given SoW the work is likely to be based in Coventry, some activity may be required UK wide. Travel may be required to DfE offices in these locations. The primary base will be detailed in each Statement of Work (SoW) and expenses will not form part of the cost unless the supplier is asked to work from a secondary location instead during the execution of the work relating to the SoW. e.g. If SoW primary base is in Coventry then no expenses will be paid for Coventry. Working Arrangments The existing DfE Technology team comprises lead roles in product & service management and agile delivery, as well as stakeholders from our finance, HR and legal services teams. To improve DfE internal capability, build and support the applications/services, knowledge transfer back into DfE will be a requirement. We anticipate up to 5 concurrent engagements at any one time. A Statement of Work will be completed to outline the outcomes and deliverables expected for each engagement Security Clearance DfE requires all supplier staff to have baseline personnel security standard clearance (BPSS). There may be a requirement for some of the work to require security clearance checks. This will be detailed in the Statement of Work. Additional T&Cs Standard Framework and Call Off Terms and Conditions. Any expenses shall be submitted in line with DfE standard T&S policy. Primary work location stated in SoW will not attract expenses. Contract and Vendor Management will form a key part of governance and suppliers will be expected to co-operate in a manner that fosters healthy working relationships and quality delivery. Suppliers must provide sufficient guarantees to meet the requirements of GDPR in line with Procurement Policy Note 03/17 Changes to Data Protection Legislation & General Data Protection Regulation. Skills & Experience Demonstrable experience of successfully providing business analysis on a high profile large scale digital programme with a wide range of stakeholder groups. Strong verbal, written and visual communication skills with the ability to proactively manage stakeholders and tailor to the needs of audience by collaborating on decisions. Must hold relevant qualifications in Agile methodologies and have extensive practical experience of working in /leading Agile requirements work for large scale Agile delivery initiatives, with good knowledge/experience of SAFe. Extensive experience of development of processes and business solutions, redesigning processes across multiple departments and functional teams to support effective operation and business change. Proven success at establishing and developing high standards of business analysis artefacts e.g. BPMN Process Maps, Use Cases, Data Models etc. Extensive expertise of early project scoping, developing roadmaps and translating these into high-level themes, epics and user stories, maintaining the product backlog using appropriate tools, ensuring it is prioritised. Ability to think creatively and articulate innovative ideas to solving complex business problems. Proven ability to work collaboratively at pace within a high profile pressurised delivery environment. The successful candidate will have extensive knowledge/experience of designing solutions compliant with GDS service standards. Nice to Haves Hold one of the following professional Business Analysis qualifications: IIBA Level 3 – CBAP; BCS Advanced Diploma in Business Analysis; BCS International Diploma in Business Analysis. Have demonstrable experience of providing BA services responsible for benefits identification and management. Have demonstrable experience of providing BA services responsible for information and data modelling. Knowledge, experience and/or qualifications in business or enterprise architecture e.g. TOGAF, BIZBOK etc. Prior experience of working in a government setting. No. of Suppliers to Evaluate 3 Proposal Criteria Demonstrate evidence of meeting the essential skills, together with representative CVs. How the approach or solution meets user needs Demonstrable experience of working alongside clients in co-located, integrated teams. Demonstrate approach to knowledge and skills transfer. Ability to scale-up resources and flex resource when needed on-site. How value for money will be achieved for the duration of the contract. Cultural Fit Criteria Establish a strong analysis based culture. Experience of working with multi-vendor teams across multiple projects. Experience of collaboration with multiple organisational stakeholders with the aim to achieve a single objective. Experience of transferring knowledge to permanent staff within client organisation. Able to explain technical things to non-technical people, and non-technical things to technical people. Payment Approach Capped time and materials Assessment Method Written proposal Work history Presentation Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers Budget range a pipeline of activity is foreseen over the next 24 months, with an indicative budget against the requirements for this capability being £1.5m, but that scope could expand or contract. each sow will give a cost to enable tracking. budget approval is subject to cabinet office spending controls, service assessments and dfe governance. dfe does not commit to any minimum or maximum spend at this point.