The provision of Technical Support for DAFM’s Citrix-based EMM Solution
Details
- Supplier(s)
- Enterprise Solutions
- Topic
- Technical support services
- Published
- 28 June 2019
- Source
- ie:e_tenders
Tender description
The department currently uses XenMobile(10.8.0.23) with a Netscaler(11.1 Build 56.19) as its Enterprise Mobility Management(EMM) solution. This is an on-Premise implementation with currently over 500 mobile devices enrolled and there is an ongoing project to enroll the remaining mobile phones circa. 500 devices. The Citrix applications currently deployed are Secure Mail, Secure Web and QuickEdit. The Department requires 2nd and 3rd level technical support for the XenMobile MDM in the form of a helpdesk and onsite support for the term as specified in section 1.4 of this RFT. The helpdesk will not be used for certain changes in the XenMobile environment as these are carried out in-house.
Timeline
- Completed: Award published28 June 2019Current notice
About the buyer
Department of Agriculture, Food and the Marine is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 71356300 · Technical support services
- 72260000 · Software-related services
- 72267000 · Software maintenance and repair services
- 72267100 · Maintenance of information technology software
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-of-agriculture-food-and-the-marine.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-of-agriculture-food-and-the-marine.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-of-agriculture-food-and-the-marine.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-of-agriculture-food-and-the-marine.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-of-agriculture-food-and-the-marine.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-of-agriculture-food-and-the-marine.gov |
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