IT services: consulting, software development, Internet and support

Tender description

The CMA operates a bespoke computer system and associated business processes, known collectively as the ‘Central Systems’, in order to carry out market administration. The core functions of the central systems are registration and settlement. Registration is the process whereby the CMA maintains a record of which customers are supplied by which licensed provider. Settlement is the process of calculating the wholesale charges attributable to each licensed provider on the basis of the customers that are registered to them. In carrying out registration and settlement, the central systems act as a hub for the exchange of data through electronic transactions between participants. The support contracts that support the central systems expire towards the end of 2019. During 2019, the CMA is seeking to procure replacement testing services. Services required will include development of overall test strategy and test plans for the central market systems and coordination and execution of necessary tests.