Traffic Regulation Orders and Associated Data: Policy Alpha

Tender description

Why the Work is Being Done Traffic Regulation Orders (TROs) are legal orders which define the rules of the road network A report from North Highland Consultancy in 2018 recommended streamlining and digitising TROs. It found the TRO-making process labour-intensive, time-consuming and costly. This work contributes to the UK Industrial Strategy. As part of the Future of Mobility Grand Challenge within the Strategy, Government has prioritised providing a regulatory framework that evolves with transport technology. The Future of Mobility Urban Strategy advocated data sharing to improve transport system operation. A Discovery, as yet unpublished, completed in June 2019. It provided recommendations for future work on TROs. Problem to Be Solved Identify any additional users of the TRO-making process and TRO data to those found in the Discovery. Identify the needs of these users. Consider how users and their needs may change due to new mobility forms. Develop and iterate an MVP legislative process for making TROs which meets current and future user needs, and enables the provision of digital TRO data. Rigorously test this process with users to inform iteration. Provide a design for a new process and evidence to support recommendations. Provide robust assessment of the impact of the iterated legislative process to inform potential policy changes to TROs. Who Are the Users • Applicants (e.g. Local Highways Authorities, utility companies, event organisers) who need to change the network for activities including road works and managing traffic. • TRO Makers (i.e. Local Highway Authorities) who need to manage their road network to comply with legal duties. • Statutory consultees (e.g. emergency services, bus operators, transport associations) and non-statutory consultees (e.g. road users, local residents) who want information on proposed TROs to express opinions and/or know about network changes. • TRO data users (e.g. map makers, navigation system providers) who want TRO data to inform users of network changes and/or rules/restrictions in place. Early Market Engagement No early market engagement has taken place with suppliers for this requirement. Work Already Done A TRO Discovery has been undertaken by DfT, GeoPlace, Ordnance Survey and the British Parking Association. More information can be found here. It is providing user personas and journeys for most of the key affected parties. It is also providing a series of recommendations informed by user research. Any work conducted in this Alpha should build upon the recommendations and research conducted to date. A redacted version of this research will be provided to shortlisted suppliers prior to the second stage of supplier submissions. The North Highland Local Transport Data Discovery precipitated the TRO Discovery. Existing Team Suppliers undertaking this requirement will work alongside the Department for Transport’s Traffic and Technology Division. The Division will provide policy expertise and product ownership, as well as providing continuity of knowledge from the previous discovery. The core team will be: Anthony Ferguson – SRO – Head of Traffic and Technology Sally Kendall – Service Owner – Head of Street Works Tom Pinchbeck – Product Owner – Pothole Strategy Delivery Manager Gereint Killa – Subject Matter Expert – Senior Engineer, Street Works Policy Current Phase Discovery Work Location The majority of the work should be conducted at the supplier’s own site; however the team should also have the ability to travel to other locations and agencies as required to meet users. Expenses will be paid in accordance with DfT rates. We would expect the Supplier to work at our offices when agreed and required. Exact days will be discussed and agreed as part of the statement for work decided with the supplier, once the contract has been appointed. Address: Department for Transport, Great Minster House, Horseferry Road, SW1P 4DR or Highways England. Working Arrangments We expect full-time engagement from delivery teams to deliver the required outcomes. We would like the Alpha kick-off completed within approximately 6 weeks which may include: - Mobilisation/Validation of previous work - Additional user research where required - Further definition of MVP/Alpha Backlog We would then like the Alpha completed within approximately 10 weeks, consisting of sprints to demonstrate, iterate and present a prototype legislative process. This should deliver a well-evidenced proposal for potential legislative change. Exact milestones will be determined with the supplier, post appointment. We require weekly updates detailing achievements of milestones and issues that may impact timescales/cost. Security Clearance All contractors’ personnel must currently hold Authority security clearance level BPSS at minimum and be available to begin immediately following award. Evidence of clearance will be requested at written proposal stage. Personal data collected during Alpha will constitute an information asset. Suppliers will be required to appropriately protect this asset. Additional T&Cs CVs will be requested from shortlisted suppliers. Suppliers may be required to complete a security questionnaire prior to award. Skills & Experience Demonstrable experience of identifying the needs of diverse users through both larger group sessions and one-to-one interviews. Experience of testing internally and with end users with a clear identification of what this might include. Proven track record of delivering projects at speed with clearly identified deliverables and ability to meet 16-week Alpha timetable Demonstrable evidence of excellent planning, coordination, communication and project management skills. Demonstrable Agile project delivery understanding including evidence of undertaking Alpha phases that: Delivered the expected outcome; Met GDS service manual criteria: https://www.gov.uk/service-manual/agile-delivery;Helped shape system/process developments Nice to Haves Experience working with Central Government and/or with Local Authorities. Demonstrable evidence of transport sector experience Demonstrable experience of working in a culture of continuous delivery and improvement Demonstrable experience of communicating between technical and non-technical teams. Demonstrable experience of using innovative techniques to speed up identification of user persons and user needs Experience in conducting stakeholder analysis where knowledge gaps were identified and plans implemented to address the shortfall. An understanding of the policy and approach the government and the data community are taking with data and open data and of the benefits this provides. Knowledge of data platforms and technical architecture No. of Suppliers to Evaluate 6 Proposal Criteria Proposed methodology and approach to taking forward the Alpha phases including the main stages, activities proposed (each stage), and how the findings from the previous Discovery phase will be adopted(20%) Demonstrate how the requirements of users such as road users, Central Government, Local Authorities, utility companies, statutory consultees, and data users will be integrated into the project (20%) Demonstrable experience of how you have identified risks and dependencies and offered approaches to manage them (10%) Proposed team structure, including details of resource, positions and responsibilities throughout Alpha and their CVs (10%). Ability to meet the 16-week timeframe for delivery of the MVP (10%) Cultural Fit Criteria Experience of transparent and collaborative decision making (2.5%) Evidence of strategic thinking striving to deliver best possible solution/concept possible (2.5%) Payment Approach Capped time and materials Assessment Method Written proposal Case study Presentation Evaluation Weighting Technical competence 70% Cultural fit 5% Price 25% Questions from Suppliers Budget range £200,000 to £250,000. capped at £250,000 excluding vat