Tender for a Registrar's Online Electronic Diary and Case Management System

Tender description

Full details are available from www.yortender.co.uk reference DN389758. City of Bradford Metropolitan District Council (the Council) is seeking to appoint a suitably experienced and qualified Provider (the Provider) to deliver an online system for booking appointments, recording contacts with customers, producing government statistics for the registrars office. The proposed contract will be for an initial duration of three (3) years with a possible two (2) twelve (12) month extensions. The Council reserves the right to amend the scope of the support requirement for the extension period. The Council is open to either a cloud hosted solution or an on-premise Council hosted solution. Providers should detail in their response which solution they are proposing (Bidders Response, questions 7 and 8). The Council is the 4th largest Metropolitan District Council in the England. Serving a population of approx. 531,000.The Registrar's Office provide services for the whole of Bradford City Metropolitan District The Council is the administering authority for the Registration of Births, Deaths, Still-Births, Marriage, Civil Partnerships, and Citizenship Ceremonies. All associated corrections, Birth Re-registrations and Proof of Life Forms (Pension). The Registrar's service operates out of a single office building within Bradford City Centre, with a small satellite office in Keighley. There is a wide area network link to Keighley. PCs and telephones appear on the same network as those in Bradford.