Multi-channel Digital Tax Platform (MDTP)

Tender description

Application Platform Services (APS), part of HM Revenue & Customs' Chief Digital Information Officer function (CDIO, aka the IT department), provides platform capabilities to customer groups within HMRC, who in turn develop services for both internal users and HMRC's external customers. We help HMRC achieve its strategic objectives of 'digital by default', providing user-centric, modern digital services that transform the way customers interact with government, as well as being a professional, efficient and engaged organisation. We are looking for partners to join established DevOps teams that build and iterate the award winning Multi-channel Digital Tax Platform (MDTP), the Platform-as-a-Service that went live in February 2014 and hosts all HMRC's modern digital services on gov.uk. (There may be other, emerging platforms within APS that have similar requirements and may wish to also utilise this offering; however, this service offering is initially for MDTP only.) MDTP operates in a fully agile, DevOps environment where each of the six platform teams is wholly responsible for every aspect of their tech stack - 'You build it, you run it' - ownership is key and there is no support team. We have a policy of 'open source first', with exceptions: Telemetry - ELK, Clickhouse, Grafana, Sensu Infrastructure & Persistence - AWS, MongoDB, Terraform, nginx Build & Deployment - Jenkins, Artifactory, GitHub, Docker (moving to EKS) Security - Vault Development - scala, play, python, AWS native services We need services of 1-2 suppliers who can contribute to continued success of MDTP within blended teams, a mixture of permanent staff and contractors from existing suppliers. There is no requirement or desire to stand up single-supplier teams. Upskilling permanent staff, including apprentices, fast streamers and Industrial Placements, is also a day-to-day requirement. The working environment is inclusive and diverse, something that is fundamental to the sort of effective collaboration that drives innovation and encourages people to use their initiative and pitch their ideas. A market engagement event for suppliers who are registered on the Digital Outcomes and Specialist 3 Framework will be held on 12th July 2019. This will be held at Temple Quay House, 1 Friary, Bristol, BS1 6EA. Session times will be advised once we know final numbers of attendees. We will be using this session to inform the market of our intentions and requirements and the feedback gained will help us to a) construct a well defined service offering opportunity, and b) improve our knowledge of the potential for this offering to contribute to our SME agenda. To register your interest in attending this event, please provide the following information to andrew.cullenaine@hmrc.gsi.gov.uk: Company name Confirmation that you are a supplier on the Digital Outcomes and Specialists 3 framework Names of attendees (limited to a maximum of 3) Contact email address for any event related updates