Software package and information systems
Details
- Value
- GBP 1,500,000
- Topic
- Software package and information systems
- Published
- 16 May 2019
- Submission
- 17 June 2019
- Source
- TedNotices
Tender description
Contact centre platform and telephony contract for Liverpool City Council. This shall include the core contact centre and contact centre telephony platform, workforce management, knowledge management, speech analytics and IVR. Contact centre platform and telephony contract for Liverpool City Council. This shall include the core contact centre and contact centre telephony platform, workforce management, knowledge management, speech analytics and IVR. Full detail of the exact requirements including negotiable and non-negotiable requirements including within the procurement documents.
Timeline
- Completed: Tender published16 May 2019Current notice
- Completed: Submission date17 June 2019
About the buyer
Liverpool City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@liverpool-city-council.gov |
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