IT Managed Support Services
Details
- Supplier(s)
- Waterstons Limited
- Value
- GBP 340,200
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 19 May 2019
- Source
- ContractsFinder
Tender description
Gateway Housing is seeking to appoint a supplier to manage the support of its IT service. This will include provision of an on-site resource for each working day of the year who will resolve day-to-day issues and undertake project work as time permits. This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls. The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis.
Timeline
- Completed: Award date12 April 2019
- Completed: Award published19 May 2019Current notice
- Completed: Contract expiry date31 December 2021
About the buyer
Gateway Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@gateway-housing-association.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@gateway-housing-association.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@gateway-housing-association.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@gateway-housing-association.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@gateway-housing-association.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@gateway-housing-association.gov |
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