Clothing, footwear, luggage articles and accessories

Tender description

Merseyrail Electrics 2002 Ltd “Merseyrail” is offering a contract for the supply, delivery and management of a corporate uniform along with fitting service. Merseyrail have appointed an organisation to supply and manage a corporate uniform and subsequent services to reflect and reinforce our corporate identity and values, making staff directly recognisable to the public. Merseyrail are engaging with a reliable, forward looking and innovative organisation to work with us in our aspiration to ensure that our network retains its position as the best rail network in the country. The contract term will be for a minimum period of 3 (three) years from the date of award, with the option to extend for an additional 2 (two) year period at the sole discretion of the Merseyrail. Merseyrail Electrics 2002 Ltd “Merseyrail” is offering the opportunity for the supply, delivery and online management of a corporate uniform along with fitting service and bespoke manufacturing for out of scope sizing. Merseyrail have appointed Hunter Apparel Solutions to supply and manage a corporate uniform with subsequent services to reflect and reinforce our corporate identity and values (professional, inclusive, genuine and proactive), making staff directly recognisable to the public. Corporate workwear is a key area for Merseyrail due to its impact on both brand and employee morale. Given the personal impact on the employee, it can be an emotive topic and the impact of getting this wrong may have a long lasting effect on staff morale and customer perception. Merseyrail’s corporate uniform colours are grey and yellow (specific pantone colours will be provided to short listed bidders, the bidder appointed to deliver this contract must be able to provide high quality corporate workwear which both incorporates and complements these colours. The contract term will be for a minimum period of 3 (three) years from the date of award, with the option to extend for an additional 2 (two) years at the sole discretion of Merseyrail. Following the initial full roll out of the uniform, the successful bidder is required to supply and deliver uniform on an ad-hoc basis as required to meet the needs of the organisation in terms of any new staff requirements or additional and replacement items required by staff. A further roll outs to all staff will take place as defined within the tender documents. As a minimum requirement, prospective bidders must demonstrate they possess the following capabilities: — ability to supply and manage corporate uniform requirements with Merseyrail logo for the duration of the contract, — items not logo'd must be tax tabbed, — capability to provide access to electronic ordering platforms with self-service functionality and the ability to tailor clothing options to different users, — punch out and e-catalogue functionality, — ability to provide a fully managed service with regular periodic reviews and forecasting, — provision for delivery at all Merseyrail locations, — capability to package and deliver uniform in wearer packs for each employee, — pre-agreed lead times from order to delivery, — to attend site to measure/determine correct sizes during implementation as per “sizing” section, and — workshop to make non standard sizes.