Closed tender

General management consultancy services

Details

Buyer
Junta de Gobierno del Ayuntamiento de Málaga
Value
€840,000
Topic
Telephone survey services
Published
26 April 2019
Submission
27 May 2019

Tender description

Acuerdo Marco para actuaciones de asesoramiento del Plan de Acción en Calidad y Modernización, Innovación y Desarrollo Organizativo (P. A. C. - M. I. D. O.) del Ayuntamiento de Málaga. Sistemas de gestión de calidad (basados en ISO 9001 y/o Q turística) y Cartas de Servicio. Sistemas y/o modelos de gestión de excelencia. Asesoramiento para la simplificación de procedimientos de tipo administrativo o atención al cliente. Asesoramiento para la evaluación de la percepción, satisfacción e impacto.

Timeline

  1. Completed: Tender published26 April 2019
    Current notice
  2. Completed: Submission date27 May 2019

About the buyer

Junta de Gobierno del Ayuntamiento de Málaga is a public sector buyer in Spain publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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Decision makers

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