Enhanced customer service training
Details
- Value
- GBP 200,000
- Topic
- Education and training services
- Published
- 26 April 2019
- Submission
- 16 May 2019
- Source
- ContractsFinder
Tender description
The Financial Ombudsman Service has a requirement for 2 training providers to support the delivery of enhanced customer service training initiatives. The primary focus will be for call handling training; with further requirements for other customer service related training e.g. persuading and influencing. These events may be delivered as standalone workshops, or part of a development programme at our London and Coventry locations.
Timeline
- Completed: Tender published26 April 2019Current notice
- Completed: Submission date16 May 2019
About the buyer
Financial Ombudsman Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 80000000 · Education and training services
- 80500000 · Training services
- 80521000 · Training programme services
- 80570000 · Personal development training services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov |
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