Specialist Customer Complaint Handlers
Details
- Value
- GBP 200,000
- Topic
- Water distribution and related services
- Published
- 16 April 2019
- Submission
- 17 May 2019
- Source
- uk:contracts_finder
Tender description
To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCWater meeting its operational business plan (OBP) performance and satisfaction targets. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.
Timeline
- Completed: Tender published16 April 2019Current notice
- Completed: Submission date17 May 2019
About the buyer
Consumer Council for Water is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 65100000 · Water distribution and related services
- 79500000 · Office-support services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@consumer-council-for-water.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@consumer-council-for-water.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@consumer-council-for-water.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@consumer-council-for-water.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@consumer-council-for-water.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@consumer-council-for-water.gov |
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