Expired contract

Communications and Contact Centre Service

Details

Value
GBP 2,420,000
Duration
3 years
Topic
Radio, television, communication, telecommunication and related equipment
Published
11 April 2019

Tender description

This is a contract for the award of Guinness' business wide communications and contact centre solution. The preferred solution for both communications and contact centre is Skype for Business (SfB) based. The contact centre solution, Anywhere 365 is deeply integrated with Skype and offers omni channel features such as web chat way beyond the current system's capability.

Timeline

  1. Completed: Award date3 January 2019
  2. Completed: Award published11 April 2019
    Current notice
  3. Completed: Contract expiry date23 January 2022

About the buyer

The Guinness Partnership Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32000000 · Radio, television, communication, telecommunication and related equipment

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Decision makers

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