National Tuberculosis Surveillance System: Beta and Live

Tender description

Why the Work is Being Done All cases of active TB must be notified to PHE within 72 hours of diagnosis. This allows for timely public health action to be taken by a multi-disciplinary team of NHS and PHE staff. Information on TB cases is used to monitor UK trends, to report internationally and to support the prevention of transmission of TB. PHE hosts two systems to monitor cases of active TB. These are at end-of-life. PHE wishes to replace these with a single, modern system which will continue to be hosted by PHE. Completion Date 31/03/2020 Problem to Be Solved The existing systems used to perform surveillance on cases of active TB in England, Wales and Northern Ireland have reached end of life. PHE wishes to replace these systems with a single one, built on a modern technology stack and which will provide a number of extensible components which can be reused by other PHE surveillance programmes in due course. Who Are the Users TB nurses, respiratory doctors, administrative staff in NHS clinics: adding and updating the surveillance record for each case of active TB; Laboratory staff: providing test results for new and existing cases; PHE Field Service and Health Protection teams: analysing surveillance data, managing TB incidents, multi-disciplinary TB cohort review, ensuring high level of data quality, investigating outbreaks of TB, advising local staff on appropriate measures; National TB surveillance team: data quality monitoring and production of statistics on TB trends including indicators to support national TB strategy, annual report & annual dataset submitted to international bodies including World Health Organisation Early Market Engagement None Work Already Done Discovery, Alpha and initial phase of Beta (small reporting release using ETS data) Discovery included: - personas - user needs & pain points Alpha included: - proof of concept data migration - clickable mock-ups for a number of areas of the new system - release plan for NTBS development Reporting release included: - identity and single sign-on solution using PHE's Windows AD - reusable permissions solution, limiting which records a user can view - auditing of record-level access - prototype data model - a suite of six reports Existing Team The supplier will be working with: - PHE Product Owner for TB surveillance - full-time Scientific Subject Matter Expert With additional input from: - national and London TB surveillance teams - project assurance leads for National Infection Service - PHE ICT team There will be further input from stakeholders across the NHS and PHE. Much of the reporting functionality required by the new system will be developed in-house, and the supplier will work alongside reporting specialists from the National Infection Service at PHE. Current Phase Beta Work Location It is anticipated that the successful bidder will be able to work from their own location in the UK. However, the supplier should expect regular travel to PHE's office at 61 Colindale Ave, London NW9 5EQ. The supplier will be reimbursed for reasonable travel costs. Expenses must be included within the contract sum and must be in line with PHE policy. Working Arrangments The supplier will be expected to work using Scrum and all ceremonies will be open to the PHE project team, with a wider set of stakeholders expected to attend Show and Tell. The supplier will follow a 'one team' approach with the Product Owner and Scientific SME attending all daily stand-ups and participating fully in the work of the team. Security Clearance Not required, DBS checks may be required. Additional T&Cs None Skills & Experience E1) Recent experience (within 3 years) of developing and delivering systems for 600+ users based in different geographies and organisations E2) Recent experience (within 3 years) of developing and delivering systems using Microsoft technology stack including .NET and SQL Server E3) Recent experience (within 5 years) of supporting systems deployed on customer infrastructure where access to the environment is limited E4) Recent experience (within 3 years) of delivering multi-release software development projects using the Agile methodology E5) Recent experience (within 5 years) of migrating complex person-level data (c. 100,000 records) E6) Recent experience (within 5 years) of delivering loosely coupled solutions to allow modules to be reused by other systems E7) Recent experience (within 5 years) of building on existing user research and continuing user research as part of the development process Nice to Haves N1) Experience of working on solutions for disease surveillance N2) Experience of working on solutions for healthcare and/or a national scope N3) Experience of embedding Agile within an organisation with low Agile maturity N4) Experience of working in teams encompassing development staff from customer organisation N5) Experience of PDS mini-service N6) Recent experience of building on a Discovery and/or Alpha delivered by another organisation N7) Experience of making software open source No. of Suppliers to Evaluate 6 Proposal Criteria P1) Proposed approach to project (15) P2) Project plan and methodology (15) P3) Proposal has identified risks and dependencies and offered approaches to manage them (10) P4) Proposed approach to project handover and implementation activities (10) P5) Approach to data analysis, transformation and migration (10) Cultural Fit Criteria The shortlisted suppliers will be invited to demonstrate cultural fit in in the following: C1) Examples of previous experience of working with UK Government, local authorities or large organisations with a range of different stakeholders (2.5) C2) Communicating effectively and being responsive to client needs (2.5) C3) Understanding and respecting client's internal governance and procedures (2.5) C4) Working within the constraints of public sector organisations, including budgets, timescales and change (2.5) Cultural fit will solely be assessed at the presentations i.e. a written response will not be required Payment Approach Capped time and materials Assessment Method Written proposal Case study Work history Presentation Evaluation Weighting Technical competence 60% Cultural fit 10% Price 30% Questions from Suppliers Budget range £500,000 - £850,000 excluding vat