Management of Sheltered Leasehold Accommodation 2019

Tender description

North Somerset Council (NSC) owns nine schemes of leasehold sheltered housing which were developed originally during the 1980s. Overall the schemes consist of 194 dwellings of which 33 have been sold to a housing association and for which NSC does not retain a management responsibility. The remaining 161 dwellings are sold on long leases to older people aged 55 and over. The services required are as follows: • provision of estate management services and landlord's repairs including maintenance of the grounds; cleaning, equipment servicing and repairs to the main fabric of the buildings, external redecoration and dealing with other general landlord responsibilities such as setting charges and liaising with residents. • dealing with the surrender of leases including agreeing the condition of properties subject to lease surrender, liaising with NSC's sales and marketing agents and providing new leaseholders with information to assist them to settle in their new homes. • making referrals for housing related support if requested by leaseholder to appropriate provider of this service in the North Somerset area and connection to a community alarm centre. • the direct provision of housing related support to varying degrees to reflect the needs of residents is NOT part of this contract management services. Such housing related support must be assessed through the provider of such services (currently Support Alliance). * The Management of Sheltered Leaseholder Accommodation Service is currently delivered via an existing provider, therefore TUPE may be applicable.