Advice Skills Academy Learning Delivery Tender

Tender description

We are seeking to procure a suitable provider or providers of training between May 2019 and end July 2019, for the Advice Skills Academy project, with up to a total value of £6,500. Lot a Deaf awareness and practical disability awareness Lot b Care homes - paying for care - for advisers Lot c Universal Credit and homelessness - for advisers The Advice Skills Academy (ASA) is a European Social Fund (ESF) funded project, funded October 2016 to September 2019 (subject to change control approval), which will develop a co-ordinated approach to identifying learning and development needs of staff within local Citizens Advice services and other partners in the Liverpool City Region (LCR). The project will: develop a calendar of training opportunities to meet the needs of staff, including internal Citizens Advice delivery, and externally procured delivery; identify other learning and development opportunities, including e-learning, coaching and mentoring; and support the development of learning organisations that are responsive to the needs of staff, volunteers, and their learning, development and progression goals. The project has been developed to: • Address higher level skills shortages in specialist advice services • Provide training and support for people within the workforce to improve skills, knowledge, progression and productivity • Provide a training and support route for disadvantaged groups seeking to access further job opportunities in the sector • Improve management, leadership and progression capacity • Promote equality by improving the progression prospects of women within the workforce