Public relations management services

Tender description

The FSCS is seeking to appoint a supplier to provide an integrated media monitoring managed service as follows: — traditional and social media monitoring in real time, — monthly traditional and social media monitoring evaluation and reporting, — media contact and relationship management database. The contract will be for 3 years with the option for FSCS to extend for a further 2 x 12 months. The FSCS are seeking to appoint a supplier who can provide a high-quality service which demands minimum amount of FSCS input before distribution, which is timely and cost effective. Traditional and Social Media Monitoring — FSCS requires supplier to provide a traditional and social media monitoring and production of daily accurate and relevant e-mail bulletins, — the e-mail bulletins must detail all FSCS name mentions and preferably other related coverage e.g. relating to firm failures, regulatory matters, etc. based on agreed criteria and/or keywords, — the e-mail bulletins must provide links to full copies of the articles, gathered by a dedicated team of readers, or other robust methods (e.g. automated using key words, algorithms, etc.) and the ability to print articles as necessary. Monthly Traditional and Social Media Evaluation and Reporting: — The service provider must provide monthly traditional and social media evaluation reports within 3 days of the end of each month to include: i) Volume; ii) Tone; iii) Commentary; iv) Other relevant information as agreed. Media Contact and Relationship Management Database: — the service provider must provide access to a media contact and relationship management database, — the media contact and relationship management database provided by the service provider must be accessible electronically and remotely (e.g. online), — the media contact and relationship management database provided by the service provider must have the ability to create media distribution lists for issuing press releases to selected media contacts, — the media contact and relationship management database provided by the service provider must have the ability to conversations, e-mails, etc with media contacts.