Survey services

Tender description

The objective for An Garda Síochána in undertaking this procurement exercise is to procure the services of a company that will provided a top quality survey of public attitudes relating to awareness and effectiveness of Garda publicity campaigns, perceptions of crime at local and national levels, key priorities for the organisation as viewed by the public, the experience of victims of crime and their levels of satisfaction, views of the Garda organisation and how it can be improved, as well as satisfaction with the service provided to local communities at the most economically advantage price possible. The Public Attitudes Survey now plays an important governance role in the Garda organisation. It will help monitor the organisation’s Strategy Statement 2016-2018 and provide performance data for 2017 Policing Plan targets. The objective for An Garda Síochána in undertaking this procurement exercise is to procure the services of a company that will provided a top quality survey of public attitudes relating to awareness and effectiveness of Garda publicity campaigns, perceptions of crime at local and national levels, key priorities for the organisation as viewed by the public, the experience of victims of crime and their levels of satisfaction, views of the Garda organisation and how it can be improved, as well as satisfaction with the service provided to local communities at the most economically advantage price possible. The Public Attitudes Survey now plays an important governance role in the Garda organisation. It will help monitor the organisation’s Strategy Statement 2016-2018 and provide performance data for 2017 Policing Plan targets. Policing Plan targets include improving public opinion as regards An Garda Síochána’s ability to tackle crime, enhancing the perception that the organisation is community focused: increasing feelings of public safety, increasing satisfaction amongst victims of crime, reducing fear of crime, and increasing Garda visibility and levels of satisfaction with the service provided to local communities. The current Public Attitudes Survey is a mechanism to benchmark and assess progress against objectives set out for the organisation. It is envisioned that the survey findings will feature even more strongly in future targets set both by the organisation and external oversight bodies such as the Policing Authority.